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  • A Buffalo-type valve box (B-box) is the shut-off valve that allows the Public Works Department or a plumber to shut off water to your home under emergency circumstances.  It is usually located in the parkway area in front of your home, (the area between the curb and sidewalk). Under some circumstances, the ground around the B-box may settle, causing the B-box to protrude above grade, which creates a trip or mowing hazard, or the B-box may become buried below grade.  The B-box should always be up to grade and accessible so that in case of emergency, your water supply can be shut down safely.  If your B-box is not accessible or protrudes too high above ground, please contact the Public Works Department at (630) 871-6260 so that the necessary repairs can be made.
    Home I want to.. Have My B-Box Raised/Lowered


    500 North Gary Avenue | Carol Stream, Illinois 60188 | Phone: (630) 665-7050 | TDD: (630) 668-5785 | Fax: (630) 665-1064