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  • Village of Carol Stream residents with active accounts with Flood Brothers may direct their complaints or inquiries to Flood Brother’s customer service representative by phoning (630) 261-0400. Missed pick-up complaints will be investigated and when valid will be rectified within 24 hours of receiving the complaint. Complaints about broken glass, dropped garbage or other service concerns that are found valid will be handled within 24 hours of receiving the complaint.

    Home Residents Garbage & Recycling Missed Pickups, Inquiries & Complaints


    500 North Gary Avenue | Carol Stream, Illinois 60188 | Phone: (630) 665-7050 | TDD: (630) 668-5785 | Fax: (630) 665-1064
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