The Police Administration Division’s goal is to provide high quality police services for the community. This goal is achieved by developing, planning, training and evaluating current services.
The Investigations Unit works as a team to provide support services to Patrol and Administration. Members receive specialized training in the areas of Sex Offender enforcement, Illinois Crimes Against Children, Interviewing and Interrogations, Homicide Investigations and Cyber Crimes including Identity Theft. The Investigations Unit is on call 24 hours a day and is committed to serving the Carol Stream community.
The Patrol Division is a 24-hour, 7-day a week, 365-day a year operation. Core responsibilities of the Patrol Division include 9-1-1-call response, preliminary investigation of reporting incidents, community service, law enforcement, crime prevention, community policing and problem solving.
The Records Division is staffed 24 hours/seven days a week including holidays and is often the first contact for customers in the Police Department. During non-business hours of the Municipal Center, the Records Unit provides supplementary service such as vehicle sticker and waste sticker sales, permit pick up and other Village reception services.
Police Social Services
The Social Service Unit functions as a support service to police personnel and as a proactive intervention and interaction service provider to the Carol Stream community. Services include a comprehensive referral service, diagnostic consultation, crisis intervention, individual, family, couples and group counseling. The Social Services Unit also coordinates village-wide community outreach projects focusing on underprivileged families in Carol Stream. Contact Social Services at 630-871-6281.
Police Special Operations
The Special Operations Unit focuses on crime prevention, gang and drug suppression. The Special Operations Unit partners with outside agencies to facilitate many programs including Crime Prevention, Drug Abuse Resistance Education (DARE), Gang Resistance Education Awareness Training (GREAT), the Citizens Police Academy, Volunteer Program and the Community Emergency Response Team (CERT).
Traffic officers receive substantial training in advanced areas of traffic crash investigation. The Traffic Unit is responsible for enforcement of the Illinois Vehicle Code, various public education programs, traffic crash investigations, the Crash Response Team, a child safety seat inspection program and the administration of various Illinois Department of Transportation Division of Traffic safety grants.
500 North Gary Avenue
Carol Stream, IL 60188
Non-Emergency: (630) 668-2167
Fax: (630) 668-2397
Police emails are only monitored Monday through Friday during normal business hours and should not be considered as an emergency contact for the police.