The Village purchases and distributes more than 1 billion gallons of Lake Michigan water annually to Carol Stream residents and businesses.  The Village also owns, operates and maintains a sanitary sewage collection system and treatment facility that serves most of Carol Stream.  

The Village sets water and sewer rates annually in an amount sufficient to cover operational and capital maintenance costs of these public utility systems and bills approximately 11,000 residential and commercial accounts monthly.

Water and sewer bills are issued monthly by the Village Finance Department water billing division.  

• General Billing Information

• Establishing a New Water Account

• Paying Your Water and Sewer Bill

• High Water Bill?

• Water Service Termination